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Constructive and respectful approaches to handling disagreements and errors are necessary preconditions
for good leadership and performance of a team: addressing points of conflict openly without damaging relationships,
admitting errors, without putting oneself into difficulty - these are the abilities demanded for conflict management.
In choice’s coaching for conflict resolution the following aspects are addressed:
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Negotiation technique with due consideration of the different priorities |
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Non-violent communication |
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Giving and receiving feedback |
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The 5 steps between anger and the creative solution |
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Being a mediator: conciliation |
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